Our anonymous, numbered accounts We want you to remain anonymous. When you sign up, a random account number is generated, a so-called numbered account. This number is the only identifier a person needs.
General payment data Certain payment data must be kept for the statutory retention period described in applicable local laws.
Payments ACH or bank wire: sender name, address, bank account number and reference (account number). Credit card: name, address, email and reference (account number).
Support and problem report Support by e-mail: your e-mail address and other information which you have written in the e-mail. After "solving" or "closing" a support case/problem report, all related emails/problem reports are archived (removed from the inbox). After six months, all emails/problem reports sent to our support address are automatically, permanently erased (from inbox, deleted items, sent items, trash, and archives).
To exercise your rights under the GDPR or if you have any questions regarding our processing of your personal data, please send your inquiry to our e-mail.